Every backup I've ever ran on this server (2008 R2 Hyper-V host, some VMs all 2008 R2) under both BE 2010 R2, R3, and BE 2012, have always finished with this Completed with Exceptions warning that says GRT-enabled restores are not possible due to something about not being able to gather metadata from within the VM. The RAWS agents are indeed installed on all VMs. Here's a clip from the job log:
V-79-57344-38726 - Backup Exec failed to connect to virtual machine 'XYZMACHINE' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine.
Well I certainly have the Hyper-V basic integartion tools installed, and the RAWS agent is installed. It seems a bit sucpicious that I get this same error from every VM on the host though so I am willing to try someihng on a VMbut the odds are this is something either common to all or a problem with the media server.
I should note that SEP 12.1.4 is install on all systems in case that factors in. Disabling it for half a day and leaving a server without protection while doing a est backup is not an option though I'm of course happy to modify firewall settings if anyboyd thinks that's it - but note that on the firewall I have a rule that allows all traffic to/from the servers to each other.
Yet one would think that this type of error, assuming all else is installed and working to connect to the RAWS agent, wouldn't be a factor but who knows? Can anybody advise on how to troubleshoot this?
Thank you.