I'm trying to get the M-number so i can download my BackupExec 12.5-installation from fileconnect.symantec.com, however it's just impossible to understand what hoops you want me to jump through to get that number.
I go to licensing.symantec.com, i login with my account and i try to find some place where i can register by using the license key, which is the only thing i have in my package.
The package arrived in the post today, i have a white envelope that says "symantec backup exec 12.5 small business server premium edition, enterprise system builder edition". The back of it has a barcode with no useful information, inside is a white envelope with three cds and two "important license key information"-papers with three license-key stickers on each. That's all i have.
For me to download the actual installation package onto the server, which is some distance from me so i can't just drive over there, i NEED a m-something number for fileconnect, but unless i can register these license-keys it's impossible to get.
Why oh why do you hate me this much? what have i done to deserve beeing forced to use some illogical "license-portal" that just drives me insane everytime i log in?
What in gods name is the right way to use licensing.symantec.com? Why do i even need to register things to get a download-key?
