I have had an ongoing issue with my Backup Exec 2010 R3 and my NetApp SAN CIFS. I believe, but am not certain, that it was coincident with the upgrading of the NetApp controller firmware. All of a sudden, I could not restore any backed up NDMP files! The backups were good, but I kept getting restore errors. After going round and round with Symantec and NetApp support, I was able to figure out myself a workaround: I could restore directories, but not individual files. Which worked fine until I had to restore a 20Mb Word doc that was in a 150GB directory! So I'm back hoping that in the interim, something has been found or some new eyes might see this and have a clue.
Here is the error I receive:
Completed status: Failed Final error: 0xe000130a - The NDMP server returned a restore error. See the NDMP Log for more information. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-4874
Here is the Backup Exec NDMP Log
NDMP Log Message: RESTORE: Tue Jul 15 16:08:31 2014 : We have read 420330 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:13:31 2014 : We have read 722153 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:18:31 2014 : We have read 943678 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:23:31 2014 : We have read 1057125 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:28:31 2014 : We have read 1167314 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:33:31 2014 : We have read 1267869 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:38:31 2014 : We have read 1409057 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:43:31 2014 : We have read 1532971 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:48:31 2014 : We have read 1657610 KB from the backup. NDMP Log Message: RESTORE: Tue Jul 15 16:53:32 2014 : We have read 1767226 KB from the backup. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/BOXFILESTORAGELIST.DOC/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/DirectionsLVOffice.doc/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/LHVTRANSMITTAL1.doc/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/Proposal - Fed Ex.doc/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/RFIR_STAMP_MOCK_UP.pdf/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/Seismic Table.doc/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/SPECISSU.DOC/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/SPECKEY.DOC/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/2-10-webinar.doc/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/aisc webinar.doc/: Path could not be created. NDMP Log Message: RESTORE: /vol/CIFS/NetAdmin/Restore/cooper hospital.doc/: Path could not be created. NDMP Log Message: RESTORE: No files were created. NDMP Log Message: RESTORE: RESTORE IS ABORTED NDMP Data Halted: Internal Error NDMP Log Message: Dump aborted. NDMP Log Message: Mover: Closing data connection. NDMP Mover Halted: Connect Closed ================ NDMP ENVIRONMENT ================ DMP_NAME=NDMP DIRECT=Y VERBOSE=N DEBUG=N LIST=N SMTAPE_BREAK_MIRROR=N LIST_QTREES=N EXTRACT=Y RESTART=N IGNORE_QTREES=N MULTI_SUBTREE_NAMES=engineer secure-c clerical typdet approachDB MAH_MP CAD projects NetAdmin RECOVER_FULL_PATHS=N FILESYSTEM=/vol/CIFS EXTRACT_ACL=Y DATA_BLOCK_SIZE=64 SMTAPE_DELETE_SNAPSHOT=N REPLICATE=N TYPE=dump RECURSIVE=Y HIST=Y EXCLUDE=*.bak, *.plt, *.tmp, *.mp3, *.mpeg LEVEL=0 NDMP_UNICODE_FH=N NDMP_VERSION=4 FORCE=N DUMP_DATE=-1 ACL_START=2863959305216 RENAME_SUPPORTED=Y UPDATE=Y NOWRITE=N NON_QUOTA_TREE=N ENHANCED_DAR_ENABLED=T BASE_DATE=-1 NO_ACLS=N =============== NDMP ENVIRONMENT END =============== |
Instead of writing the files, it creates directories with the files names! You can see that the real crux is the Path Could Not Be Created in the NDMP log, right after the "path" whcih includes the filename with the curious /: appended. Why would Backup Exec try to create a directory instead of restoring the file?
Any help would be greatly appreciated.
Thanks!