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Can't restore files from a tape

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Oui, j'ai besoin d'une solution

I am running symantec backup exec 2012 from a backup server with a tape vault. I found the tape in the vaul with the files I want to restore but the files with that date do not show up in my list when I select restore. How do I get that that to show in my store files list? I tried inventory and catalog but that did not do it


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