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Ready; no media servers are available - BE 2010 R3 Server 2008 SP2 (x64)

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Oui, j'ai besoin d'une solution

 

Hi,

I’m having a problem with Backup Exec and not backing up any jobs at all the moment – the job status states on all jobs (disks and tape) ‘Ready; no media servers are available’. I am running BE 2010 R3 with all latest patches and updates on a Server 2008 SP2 (x64) box.

This is both Disk backups and tape backups – I have done the following: -

·         Ensured all updates are up to date via LiveUpdate

·         Restarted all BE services

·         Paused ALL devices, disable and re-enable

·         Uninstalled the drivers for the tape drive and disk, restarted the server (a couple of times), re-installed the drivers again

Done the above to no avail and still comes up with that message (Ready; no media server are available)

On the devices tab, I noticed that the media server states ‘Discovering Devices’. After I restart the services or server, all the devices are offline and I have to enable them manually but still states this message ‘Discovering Devices’. When I attempt to perform a job, then it comes up with that message in the job status and hangs there and no way I know of getting rid of it.

At the moment none of my backups jobs are performing. Any other things I can try?

Thanks.


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