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The difference between Tier A and Tier B V-Ray edition

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Hi,

Can someone  explain the  difference  betweek Tier A and Tier B  ?

Thanks

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Exchange Database Backup

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I have one issue with our exchnage server backu p with symantec back up exec 2010 R3, i have the error as below;

V-79-57344-913 - Backup Exec attempted to back up an Exchange database according to the job settings. The database was not found, however. Update the selection list and run the job again.

recenty i have change my domain admin password and updateed in the backup exec services, please give me a solution if someone knows that. appreciate your support.

Regards

Fuad

Symantec Backup Exec 12.5 + Windows Server 2012 R2: V-79-57344-65225 – A failure occurred accessing the Writer metadata.

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I have installed Symantec Backup Exec 12.5 agent(Push Installation) in Windows 2012 R2 server. I have followed bellow URL, but each time getting same error while start the job. Please note that Main Backup Exec Server Software is installed in Windows 2003 Server.

https://support.symantec.com/en_US/article.TECH29345.html

I have took bellow steps but same result:

1. Volume Shadow Copy Service already been changed to Manual at 2012 R2 Server.

2. I have checked "vssadmin list writers" in agent pc & VSSADMIN writers shows a "stable" status.

3. System Reserved Partition a drive letter is already been assigned. I have checked it.

Would you like to support me to get the resolution!

Please insert overwritable media into the robotic library in SAN SSO setup

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Hi,  I have a setup that is using the Shared Storage Option and started having problems with the B2T that is asking me to insert overwritable media when the jobs on both media servers have been configured with the option "Append to media, overwrite if no appendable media is available".

The setup is as follows:

2x Backup Servers running Backup Exec 2010 R3 on Windows 2008 R2 (BK1 - Primary SSO and BK2 - Secondary SSO)

1x HP MSL2024

The media servers are configured to backup 6 servers each with each server having its own deciated job.  The backups are done as B2D and then B2T.

The backup servers themselves are also backed up through a seperate backup job and they are backed directly to tape.

The issue I am having is a bit random but normally the first job (Backup server to tape) runs succesfull, but then the second or third job is queued and prompts to insert ovewritable media.

All the jobs are confirgured as "Append to media, overwrite if no appendable media is available" so why is the second job asking to insert ovewritable media.

Regards

Brian

Unable to restore

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Hi,

I have backup Exec 2012 and when i attemp to restore, i get the following error message:

the supplied datetime represents an invalid time for example when the clock

I select the backup point set and select the folders i want to restore but then this error appears.

Can you please advise?

Its is extremely urgent.

Regards,

Red Hat 5.11 do not Browse folders

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Hi,

I have BackupExec 2010, I Install the agent in a Red Hat 5.11, but when I try to list the folders on BackupExec I heva a problem, the folders of the server not open, the software try a long time to open it and give a error: "out of memory" or "that is not possible to open the folders".

Anyone have this problem and solve it ?

I see on Symantec page, that Red Hat 5.11 are not Compatible with BackupExec 2010, only 5.7 later are compatible: (Supports Red Hat Enterprise Linux 5.0 up to and including update 7 (5.7))

Anyone have a alternative to make it work ?
 

Tape DeviceDrivers needed

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I am looking for the latest tape device drivers (tapeinst.exe).

I find a Symantec URL ( https://support.symantec.com/en_US/search-result.html?type=search&startOver=Y&productSelected=&keywordOrPhrase=bews+drivers ) that says to go to the following URL ( https://support.symantec.com/en_US/article.TECH22514.html ) to get the drivers.

However, the URL just mentioned directs me to go to yet another URL ( http://entsupport.symantec.com/umi/V-269-10
 ) to get the drivers.

And that URL brings me to this URL.http://support.symantec.com/en_US.html

Aaargh.

So how do I get the latest drivers for my tape device?

Thanks...

backup exec 2014 SP2 vmware jobs Final error: 0xe0009b61

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Hi,

I have BE 2014 SP2, windows 2008 R2 SP1.

I have upgrade Backup Exec 2014 to SP2.

All virtual machine backups end with the error 0xe0009b61:

'Final error: 0xe0009b61 - Backup Exec could not log on to the server with the logon account specified for it. The logon account does not have valid credentials. Ensure that the user name and password are correct in the logon account.
Final error category: Security Errors'

Before upgrading everything worked regularly.

The test credential is ok.

 credential status.jpg

any ideas?

Thanks

 

Restore Job

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Hi Everyone

i am not able to perform a restore and redirection. I can not select a resource and i can not figure out why. I have a critical restore i need to perform due to a power outage and i am at a lose for why i can not view resources anymore.

i have rebooted the server. Could this be a service that is not running? if so i am not sure what service this is in relation too.

Running SBE 2010 R3

Please help!!!

Cannot backup Ubuntu 12.04 with Backup Exec 2014 SP2

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I have not being able to backup Ubuntu 12.04 with backup exec 2014.

some results from my ubuntu server

ps -elf | grep beremote | grep -v grep
4 S root      1558     1  0  80   0 - 107294 hrtime 23:37 ?       00:00:00 /opt/VRTSralus/bin/beremote

sudo strings /opt/VRTSralus/bin/beremote | grep -i version
_ZN21type_conversion_errorD1Ev
_ZN21type_conversion_errorD0Ev
_ZTS21type_conversion_error
_ZTI21type_conversion_error
_ZNK21type_conversion_error4whatEv
_ZTV21type_conversion_error
_Z14ndmpSetVersionPvt
_Z14ndmpGetVersionPv
21type_conversion_error
conversion of data to type "
ndmpdApiLog: version:%u
ndmpdConnectOpen: protocol_version:%ld.
VMWARE_AGENT_CREATE_VERSION_7_VM
V2V_VM_VERSION
P2V_VM_VERSION
NDMP_PROP_PEER_PROTOCOL_VERSION
Engine doesn't use the minimum protocol version supported by this agent.  Engine rev is
VERITAS_Backup_Exec_File_Version=14.1.1786.1093

I seen this message, but I am not sure if it means anything Engine doesn't use the minimun protocol......

I disabled IPV6, on my windows Backup Exec 2014 server I get the

Browser Failure

Failure to browse [ROOT]

A network connection could not be established.

Thanks

How much time a job is Queued before it alerts as Missed

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Hi,

Can anyone please let me know, by befault how much time a job is Queued before it alerts as Missed in Backup Exec.

Is there any option in the BE Console to view this or edit or configure?

Thanks in advance.

Suresh Pabba.

HOW TO - verify the storage or drive supports T10 - Backup Exec

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We all know that backup exec supports only T10 supported hardware, is there a way to find where it supports or not ?

Suggestions please...

BUE15 - VMware - Completed with Exceptions

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Hi there,

I wonder if someone could assist me with a new problem I'm experiencing since upgrading from BUE2014 to BUE15.

Many of my VMware based virtual machines are now completing backups with the error 'Completed with Exceptions'.  Upon inspection I can see that the exceptions are folders such as 'C:\WINDOWS\SOFTWARE DISTRIBUTION' or perhaps a seemingly random folder with a users profile folder.

I have logged a call with Symantec but as yet I have not yet received a resolution.  Advice thusfar is to go ahead and install the Remote Agent on my Virtual Machines.  However I'm not keen in doing this as the whole point of buying the V-Ray option was to enable us to perform VMDK based backups.  If I go ahead and install the Remote Agent, my understanding is that this effectivly limits me to bare metal restores, e.g., the option to restore the virtual host directly into VMware will not be possible.

Hoping someone else has seen and resolved this one.

Regards,

Danny

Backup exec 15 stuck on Discovering resources

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Hello,

I have a problem that 2 servers can't backup, Status "discovering resources" and the job does not do anything. I can't cancel it or hold it, looks like backup exec is stuck. I can't stop or restart services.When I stop "Job engine" process, service also stops and then I can restart all services, jobs restarts and same issue persists.

I tried repair installation from program and features, repair database with BEUtility, restart whole server nothing helped.

Day before everything was fine and day after it got stuck. Very strange.

Backup exec is installed on VMWare Vsphere virtual machine, Windows Server 2008 R2

Backing up Windows Server 2008 R2

Any suggestions?

BE 2014 suddenly shows 'Invalid Schedule' for all jobs

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Good Day.  Woke up this morning to find that most of our overnight backup jobs did not run.  Logged into the BE server console to find that every one of our jobs showed 'Invalid Schedule' in the job monitor screen.  When attempting to edit/view job details I received a message similar to 'Invalid job data' or some such (I didn't record the message text.)  Quite disturbing this.

After verifying no issues at the database server, I restarted BE services which seemed to re-refernece the job schedule data from the database and suddenly everything seemed to return to normal; Schedules were displayed properly.  There is very little to no information from Symantec regarding this other than a few other posts regarding the existance of the issue and no solutions or work-arounds.  Symantec recognizes the behavior as a known issue with BE 2010 and has stated that it would be resolved with BE 2012 as the scheduling logic was re-worked (https://support.symantec.com/en_US/article.TECH178600.html) however apparently this is not entirely accurate.  Since I've just seen the issue occur in BE 2014 SP2, it obviously has not been entirely resolved.  The article mentions that it occurs when certian days are selected for the job schedule and while we have jobs scheduled by way of 'every week' and selecting individual days on which the jobs run we don't have any exclusions or exceptions which also seem to be a factor in the issue described by others who have experienced this in the past.

That said, in this particular instance it seems that the issue was purily a failure at the BE service level and a simple restart of all BE services resolved the issue, however I can't confirm a successful test without waiting for the backup jobs to run on schedule this evening and see what happens.

Anyone have any deeper technical information as to what might cause this and how to go about avoiding a reoccurrance in the future?  I've seen comments mentioning to perform database maintenance, however I know that BE performs some kind of maintenance every evening on a schedule, so I don't immediately believe that is a direct technical answer as much as a stab in the dark.


Run Time Error(Backup Exec Server service is not responding)

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Can't start Backup Exec Service & login as well. When i am going to restart all the services it shows attached error.

Please have a look over attachments. Prompt support will be highly appreciated.

Moving backup info from BE2012 to BE2014

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Hello everyone,

   I have a old 64bit server with 2008 R2 installed on it with BE2012. We recently purchase a new 64bit server and installed win 2k12 R2 with BE2014. I will like to move all of the backup information for the past 3 years to the new server. What is the best and easiest way to do this?

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Duplicate to Tape won't work with WORM

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I have BE 2014 (14.1), and a number of backup to DeDupe jobs.  Those run fine. I want to duplicate those dedupe backups to tape.  (in other words, I'm doing B2D2T)

When I load the library with WORM media, with proper WORM labels, BE keeps alerting with "Please insert overwritable media".

If I give it normal LTO tapes, the job runs fine.  It refuses to see WORM media as a valid scratch tape.

I've noticed that normal backup to tape jobs have the option "Use WORM media", but the Duplicate to tape doesn's show that option.

What gives? How to I duplicate to WORM?

BE-WORM.jpg

Backup Exec 15 opens Symantec System Recovery 2013 R2 files?

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Hi.

I have some Symantec System Recovery 2013 R2 backups and would like to know if Backup Exec 15 can open and restore these files.

Thanks,

CrVMo

Clarification needed for Backup Exec Agent for Windows

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Hi All,

I'd like to know some of the capabilities and the limitation of Backup Exec 15 agent for Windows, so I wonder if anyone here can calrify the following statements:

  1. To be able to backup the remote windows server, the Windows agent must be installed on the remote server (push install) automatically from BE 15 Media server.
  2. This backup method allows me to backup all windows server with crash consistent only.
  3. I can install this agent on any physical server with any role like SQL Server or domain controller but the backup and restore is crash consistent as if the server were powered off abruptly.
  4. To restore from the tape backup of remote windows server backup, it will be brick level restore (cannot be bare metal restore), meaning that I must build the server to the OS level and then restore the files overwriting everything else.

Thanks in advance.

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